Where do I delete or deactivate a Prime? September 06, 2019 20:15 Go to Tier 2 Reports menu on the upper right-hand side under the username. Click the blue button 'Manage Primes' found at the bottom half of the Tier 2 Page. Search the Prime you would like to deactivate then click 'Deactivate' button to deactivate this account. Related articles Where do I edit a Prime contact information? How do I add a new supplier and invite them to report Tier 2?